Terms of Service
Last updated: July 28, 2026
These Terms of Service constitute a legally binding agreement made between you and Prashi Solution, regarding your access to and use of the OmniNuera product platform and hosted services.
1. Seat Licensing Allocation
Workspaces are provisioned with specific user seat quotas. Exceeding seat limits blocks subsequent user invitations until licenses are updated or additional capacity is provisioned inside the Tenants configuration panel.
2. Acceptable AI Routing Use
Our platform routes vector prompts across OpenAI, Anthropic, Gemini, and Ollama. Users are solely responsible for ensuring prompt content adheres to acceptable use policies defined by respective model API providers.
3. Service Level & Support Window
Platform support operators only act upon active support tickets. Approved operator authorization automatically expires upon duration window expiration, maintaining clear audit parameters for compliance reviews.
4. Termination and Accounts
Prashi Solution reserves the right to suspend or terminate customer access logs or tenant databases in the event of persistent breach of license quotas or unauthorized exposure of security gateway ports.
